Auto Repair Information

ProDemand

Complete OEM repair information and exclusive expert-based knowledge in a single lookup

  • Smarter searches

  • SureTrack Real Fixes

  • Advanced interactive wiring diagrams

  • ADAS repair & recalibration

  • Latest TSBs

  • Common replaced parts data

  • Mobile-friendly

  • Auto service manuals dating back to 1912

TruckSeries

Complete service information for all makes of Class 4-8 trucks, conveniently bundled in a single application

  • Best-in-class repair information for Class 4-8

  • Digital photos of components and locations

  • Advanced interactive wiring diagrams

  • ADAS repair & recalibration

  • Plate-to-VIN lookup & decoding

  • TruckLabor – Mechanical labor estimating

  • RepairConnect – Diagnostic trouble code procedures

Shop Management

Manager SE

Industry-leading shop management and estimating software to help you streamline operations and keep track of all the moving parts in your auto repair business

  • Fast & accurate estimates

  • Interactive Work-in-Progress screen

  • Integrated reports

  • Electronic parts catalogs, including tires

  • Mobile-friendly

Truck Edition

For the first time, independent shops that service Class 4-8 trucks have access to comprehensive truck shop management software integrated with repair, diagnostics and labor estimating tools on a single platform

  • Over 180 built-in business reports

  • Interactive Work in Progress screen overview

  • Advanced scheduler/appointment editor

  • Customer engagement tools

  • Plate to VIN lookup & decoding for Class 4-8

TeamWorks

We’ve bundled your “must-have” software tools to help you increase shop efficiency: Manager™ SE shop management system with ProDemand® repair information

  • Fast & accurate estimates

  • Complete OEM repair information and expert-based Real Fixes right at your fingertips

  • Manage your business operations, your customer service, and your repairs more efficiently

ProSpect™

Using your mobile phone or tablet device, start inspections, estimates and repair orders at the vehicle, and access all the features of Manager SE remotely

  • Quick VIN and plate decoding

  • Customizable multi-point inspections

  • Canned jobs

  • Full vehicle diagnosis with photos

  • Create estimates and repair orders

MessageCenter

Get answers from your customers faster with text messaging from Manager SE

  • Two-way text messaging directly from Manager SE screens

  • Unique, dedicated texting number (with area code) for each shop

  • Send on-the-fly text messages or create and use custom templates

  • Text conversations with customers saved for later review

Mobile ManagerPro

Extend your shop management system into your driveway and bays using a pre-configured tablet device fully integrated with Manager SE

  • Quick VIN and license decoding

  • Customizable multi-point inspections

  • Full vehicle diagnosis with photos

  • Digital estimates and repair orders

Accounting Link

Connect your computer-based accounting program to your Manager™SE system for quick, easy transfer of accounting data

  • Closed Repair Orders

  • Accounts Receivable

  • Accounts Payable

  • Inventory Transactions

ProPack

Connect and engage with your customers with these customer communication tools integrated with Manager SE

  • Report Pro – Enhanced reporting with by-the-job invoicing

  • Message Pro – Enhanced customer communication, including text messaging

  • Lube Sticker Pro – Automate recommendations and set next appointments

XCharge

Reduce errors, increase security and save time by processing credit and debit card payments directly from Manager SE

  • Secure

  • User friendly

  • Rapid authorizations

1stMILE

Supercharge your point of sale system and grow your auto repair business for the long term with this payment processing software integrated with Manager SE

  • Accept fleet cards at no additional cost

  • Grow revenue by accepting automotive finance cards

  • Signature and receipt printed right on the invoice

  • Mobile wallet enabled

  • No markups or cancellation fees

  • Integrated secondary financing program

ManagerEnterprise Pro

Manage multiple locations efficiently with central control of accounting, marketing, sales, operations and much more

  • Service writing

  • Integrated payment processing

  • Back office

  • Accounting and general ledger

  • Management and financial reporting

  • Parts ordering

Shop Marketing

SocialCRM - Shop Marketing

Grow your business by automating your marketing, reputation management, social media and customer communication efforts

  • Text Messaging

  • Reputation management

  • Verified customer reviews

  • Automated target market campaigns

  • Mobile-friendly email marketing

  • Social media marketing

  • Internet search optimization

LocalSearch - Business Website

Attract new customers and improve your online visibility with a professional business website, call tracking services and more helpful online reviews

  • Optimized professional website

  • Improved brand awareness

  • Advanced website traffic tracking

  • Powerful dashboard reporting

  • Search engine optimization strategies

  • Social media links including Facebook and Google+

  • Phone call tracking

  • Increased volume and management of Google and Facebook reviews

LocalSearch + Google Ads - Paid Search Advertising

Reach new customers through paid search advertising or improve the performance of your current online ads with this full-service Google Ads digital marketing program

  • Ad extension creation

  • Customized for your business

  • Demographic targeting

  • Bid adjustments

  • Phone call tracking

  • Extensive reporting

  • Efficient Online ad budget management

  • Ongoing support